Columbus DW manages the information that organizations rely on for communicating with customers, driving business operations and achieving regulatory compliance. Business content from across the enterprise can be pooled and accessed through multiple channels to help you streamline the way you work, deliver great service and accelerate digital transformation.
Fast to implement and simple to use, Columbus DW offers the performance and versatility you need from an enterprise content management (ECM) system. Huge volumes of diverse digital assets can be quickly captured, organized, shared and analyzed: everything from documents, data records and images to voice recordings, chat logs and video. Columbus DW allows you to connect people with the information they want, through the channels they choose – including web portals, email, social media, apps, chat, messaging, and more.
All information is controlled and secured throughout its lifecycle to meet your data protection and compliance requirements, including legal archiving, long-term retention and deletion in line with your corporate policies.
Using Columbus DW, with its ability to reformat your content dynamically to suit the audience and the channel, gives you the flexibility to realize your digital communications strategy without making any changes to your core business applications.
Launch new customer and employee portals within days